Effective Date: April 10, 2025

We want you to love your art. If there’s an issue, we’re here to help.

1. Return Policy
We accept returns only if the product arrives damaged or defective.

2. Return Process

• Contact us within 7 days of delivery.

• Provide clear photo evidence of damage.

• We’ll offer a replacement or full refund.

3. Non-Returnable Items
Due to the made-to-order nature of our products, we do not accept returns for reasons like “change of mind.”

4. Refunds
If approved, your refund will be processed within 3–5 business days to your original payment method.

5. Contact
📧 support@newdreamartstore.com